Penistone Grammar School serves over 1600 pupils from age 11-18 and has 100+ staff.
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The Challenges
Old Hardware
When Penistone School came to us they were still using an archaic system running on analogue handsets and ISDN lines. Maintenance for this hardware was becoming increasingly expensive and they were troubled by temperamental power issues with the old telephone system.
When Penistone School came to us they were still using an archaic system running on analogue handsets and ISDN lines. Maintenance for this hardware was becoming increasingly expensive and they were troubled by temperamental power issues with the old telephone system.
Call costs
Together with the costs of maintaining their old system, the huge cost of calls and rental on ISDN lines was presenting a budgetary challenge to the school.
Together with the costs of maintaining their old system, the huge cost of calls and rental on ISDN lines was presenting a budgetary challenge to the school.
The Solution
After speaking with our Business Development, Provisioning and Engineering teams, Penistone were impressed with our attitude and felt comfortable that they had found the right Telecoms company to form a close relationship with moving forward. Penistone found that our UC solution was both more cost effective and offered more features than competitors.
The Benefits
Deployment
Our UC solution including 70 handsets was easily and efficiently deployed and the school were up and running on the system very quickly with minimal interruption to their existing service.
Our UC solution including 70 handsets was easily and efficiently deployed and the school were up and running on the system very quickly with minimal interruption to their existing service.
New Features
Having moved straight from an ancient ISDN system to our latest UC solution, Penistone were extremely happy with the new features they found they had access to. They have made extensive use of Voicemail to Email and iCall reporting, and have several off-site staff using mobile clients to connect to the UC system.
Having moved straight from an ancient ISDN system to our latest UC solution, Penistone were extremely happy with the new features they found they had access to. They have made extensive use of Voicemail to Email and iCall reporting, and have several off-site staff using mobile clients to connect to the UC system.
Easy management
With the old ISDN system, Penistone were faced with costly engineer visits every time they wanted to move a handset. With our UC solution in place, handsets can be moved and deployed easily by on-site IT staff thanks to the IP based system.
With the old ISDN system, Penistone were faced with costly engineer visits every time they wanted to move a handset. With our UC solution in place, handsets can be moved and deployed easily by on-site IT staff thanks to the IP based system.
Client Story
One Connectivity definitely have the most important ingredient that many companies in the UK lack, they have Customer Service & after Sales Service in bucket loads. If it’s these two ingredients your looking for and much, much more get in touch, you won’t be disappointed.
