27 Apr 2016 A day in the life at One Connectivity with Emma
Our team answer the questions you’ve always wanted to ask…
this week, with Internal Business Development Manager, Emma Armstrong!
Emma, what is your role here at One Connectivity?
I am an Internal Business Development Manager. I process fixed line, broadband and hosted solutions for new and existing businesses. I also process the billing for fixed lines and broadband customers. I bring on new business in all of the solutions we provide and I am on hand to solve any issues with the solutions.
How long have you been a member of the team?
I have been a member of the team since March 2014
How does an average day in the office start for you?
I start around 8.50am, the I check my emails for any issues which I start to resolve and then speak to existing and new businesses regarding any new solutions we are providing.
What would you say is a highlight for you throughout your working day?
When the customer is happy with an outcome or I have brought a new solution for a customer.
Everyone has their own little role in a team, office DJ, office feeder (the one that always brings in the cakes…) what would you say your role is?
The Office Mum !
If your colleagues were to describe you in three words, what do you think they would be?
Honest, Passionate about my job, likes her food.
What’s the biggest challenge you face on a daily basis?
Dealing with Open Reach and how they work as a company.
What’s your favourite part of your role?
Resolving issues bringing new business on, speaking to existing customers.
What’s the best thing about working at One Connectivity?
It’s easy to talk to my Director about work and any issues I have, it’s refreshing.