Keep your staff connected with market-leading technology
Here at One Connectivity, we help sports venues increase business efficiency, keep teams connected across sites, and provide reliable connectivity for visitors.
Whether you’re a leisure centre, golf club, or football stadium, we have the right tools and technology to boost business productivity and make communications work for your goals.
Flexibility for remote teams
Valuable business insights
Enhance customer experience
Same time and resources
Improve quality insurance
Boost Sales
Increase team efficiency
Enhance complaint resolution
Improve employee productivity
Monitor team performance
Cloud phone systems, or VoIP, handle calls over the internet, and they come with heaps of features and benefits for sports venues of all sizes. We offer Ericsson-LG’s market-leading phone system, iPECS Cloud. As a future-proof communication solution, iPECS Cloud will prepare your organisation for the switch-off.
· Enjoy call queuing features and handle large calls during peak times
· Use call reporting and analytics tools to gain insight into busy call times, call volumes and team performance data
· Access on-hold marketing tools to set up greeting messages for customers
· Experience enhanced security and flexibility, perfect for remote on the go teams
· Reduce costs by having a predictable, staggered, monthly charge with minimal hardware and no surprise charges
· Improve customer experience and resolution
ANYWHERE for iPECS Cloud – For remote and office teams, ANYWHERE allows users to extend iPECS Cloud and all its features to their mobile phone, without the need for any apps. Promote site-wide safety and keep teams and visitors safe with strong communication.
ENGAGE for iPECS Cloud – Want to increase customer service? ENGAGE’s website widget offers AI customer service, making sure you never miss a query. Customers can use the AI chat, request a voice, or video call to speak directly to your team.
Sidekick – for busy teams handling a lot of call flow, Sidekick is an AI-powered assistant that transcribes calls and offers sentiment analysis. Monitor call performance and customer satisfaction and enhance future customer service.
Business mobiles help teams stay connected, wherever they are. Here at One Connectivity, we offer mobile contracts tailored to every team. Each sports venue has their own unique needs, which is why we take the time to get to know your business, pairing you with the right mobile plan.
We’ll monitor your usage, finding ways to make sure you’re getting the most out of your business mobile, with no surprise charges! As your business grows and your needs evolve, we’ll advise on upgrades and add-ons that best service your team, such as …
· Mobile device management
· Tariffs to monitor device misuse and excessive charges
· Reduced exposure to security risks and uphold company policy
· Create limits for data and usage
· Block chosen websites
· Online portal with 24/7 access to your account and live usage information
· Handset replacement within 24 hours
Whether you run a large sports stadium and need mega-capacity Wi-Fi or have an outdoor sports venue that requires robust, weatherproof connectivity, we have the perfect solution for every team.
· Reliable, full coverage Wi-Fi that handles all weather and capacity challenges
· Peace of mind that Wi-Fi-reliant security tools, such as CCTV, are operating 24/7
· Strong Wi-Fi promotes revenue opportunities so outdoor cafes, gift shops, and card payments can run smoothly
· Experience true flexibility with multi-site Wi-Fi with multiple access points
· Radio -controlled systems come with license-free, easy to onboard site management.
· Weather resistant, robust Wi-Fi to handle all demands and conditions and promote health and safety across your venue.