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At One Connectivity, we specialise in office phone systems and industry-leading communication solutions across the East Midlands. Our extensive range of services are designed to support businesses in East Midlands, making sure they maximise the potential of their communication networks company wide.
With advanced UC technology and a dedicated team of experts, we offer reliable support, that’s what makes us the ideal partner for companies looking to improve or expand their communication strategy.
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Why Communication Matters
Upgrading your phone system can completely reshape how your business connects, making communication with clients, customers, and colleagues more efficient (no matter where they are!). Our cloud-based solutions cater to businesses of all sizes, offering seamless device integration and the flexibility remote teams need to succeed. Cloud technology is only going to continue to grow, develop and be at the centre of business communication, that’s why it’s important to have a system that’s built for the future. Learn more about the ISDN switch-off.
Our Services in East Midlands
One Connectivity provides marketing-leading, feature-rich business phone systems and unified communication solutions that are designed with teamwork and efficiency in mind. Our cloud-based solutions keep teams connected easily and reliably, whether they’re working in the office or remotely.
Cloud Phone Systems
Our cloud phone systems are reliable, budget-friendly, and scalable options with integrated disaster recovery. From call recording to in-depth call analytics and insights, these systems deliver a future-ready communication platform packed with powerful performance features.
On-hold Marketing
Make every second count by turning hold time into a valuable touchpoint. Whether it’s delivering personalised messages, promotions or updating customers through professional voiceovers, keep callers engaged and informed from the start.
Unified Communications
Bring voice, video, messaging, and file sharing together into a single platform. UC makes collaboration easy, whether your team is in the office or working remotely, it’s all about smooth and efficient communication.
Phone System Add-ons
ENGAGE: Improve customer interactions with ENGAGE for iPECS Cloud, an intuitive website widget that enables instant voice and video calls, as well as AI-powered webchat, making support faster and customer satisfaction a priority.
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CONTACT: Looking to manage WhatsApp, Microsoft Teams, email, SMS, video, and more all from a single, unified interface? Needing centralised reporting tools? Discover CONTACT, the best way to elevate customer communication and deliver a personalised experience that boosts engagement and retention.
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Sidekick: Experience true innovation with an AI-powered assistant that removes time-consuming, manual tasks. AI tools provide valuable call insights, sentiment analysis, and call data.
Take efficiency to the next level with an AI-powered assistant that eliminates repetitive (and boring!) manual tasks. Gain deep call insights, sentiment analysis, and valuable data to help senior staff members with decision-making and team productivity.
Why Choose One Connectivity?
Whether you want to engage with customers effortlessly using AI-driven web chat and call-handling tools, enhance workflows with deep integrations into Microsoft Teams, CRMs, and analytics tools, or choose the right cloud-based phone system for your team, there’s a tailored package perfect for your East Midlands business.
We know that no two businesses are the same, which is why we offer customised communication solutions designed to work for you – keeping costs in check at every stage. Our expert team are by your side even beyond installation, supporting you and your team as you transition to your new phone system.
Explore how we’ve helped local businesses in the East Midlands.
“We have saved no end of money by swapping our phones and internet services to them. All the staff are really helpful, and get you sorted as soon as they can. A pleasure to do business with. Rob in particular spent so much time with me, getting everything correct and making sure that nothing was going astray, a credit to his employer.“
Emma Fletcher, Northampton Association of Youth Clubs
“I’ve dealt with David Bird, one of the Directors for over 20 years. He’s looked after our telecoms needs and now our substantial energy requirements here at PCE Ltd. Service and support is exceptional and I thank David and his colleagues. David goes the extra mile.“
Ian appleyard, PCD Ltd
