01158968860
Here at One Connectivity, we pride ourselves on helping Leicester businesses get matched with business phone systems and communication solutions. We offer a range of communication services to local Leicester organisations, helping you get the most out of your communications.
We combine marketing-leading UC technology with our friendly and knowledgeable support team, enabling us to help businesses who want to enhance their communication infrastructure.
Get in Contact
Why Communication Matters
Having the right phone system lets you communicate effectively with everyone from customers and clients to colleagues, with flexibility for remote workers. Our portfolio of cloud-based solutions are designed to service businesses from every industry and of every size, integrating seamlessly across your organisation’s devices.
Cloud-based services are the future, and that’s why it’s essential to onboard future-proof communication technology. Read about the ISDN switch-off and how it affects you here.
Our Services in Leicester
One Connectivity matches businesses in Leicestershire with phone systems and unified communications solutions, tailored to meet the productivity and collaboration needs of each enterprise. Whether you’re an in-office team or a remote-first organisation, our cloud-based systems offer seamless connectivity for teams.
Cloud Phone Systems
Fully hosted and cost-effective, our scalable cloud phone systems come with built-in disaster recovery. If you need call recording or call insights and analytics, cloud phone systems tick every box, and are a future-proof solution with all the performance tools you’ll need.
On-hold Marketing
Customer call waiting times can be a burden for everyone, but waiting time doesn’t have to be wasted. Embrace the opportunity with customised voice messaging, promotions, and updates – all delivered by professional voice actors. It’s a great way to keep callers informed and engaged.
Unified Communications
Combine voice, video, messaging, and file sharing into one platform with UC. Your team can collaborate wherever they are, catering to remote and in-office teams.
Phone System Add-ons
ENGAGE: Boost customer service with ENGAGE for iPECS. A powerful website widget enabling one-click voice calls, video calls, and AI-powered webchat, this nifty tools supports your team and increases customer satisfaction.
Find out more
CONTACT: In one single interface, enjoy WhatsApp, MS Teams, Email, SMS, video and other media channels paired with centralised reporting. Experience a personalised, flexible approach with CONTACT, boosting both customer experience and retention.
Find out more
Sidekick: AI-powered innovation is at the heart of Sidekick. This AI assistant handles time-consuming, manual tasks so your team don’t have to. Get insights into valuable call insights, sentiment analysis, and data.
Find out more
Why Choose One Connectivity?
Your business is unique, which means your communication needs are also unique. Our solutions are tailored to you, providing you with industry-leading tools that are both cost-effective and great for your team. Our specialists are here to support you at every stage, which means your business is in safe hands.
Utilise AI-driven web chat and call-handling tools, helping workflows with integrations into Microsoft Teams, CRMs, and analytics tools. Choose a cloud-based phone system with tailored tools for your Leicester organisation.
See how we’ve helped local businesses in Leicester.
“Rob has been really helpful with our communication needs over the last 12 months and is always there to help if we have a query. Great customer experience compared with past suppliers.“
Chris Simmons, Simtec Materials Testing Ltd
