24 Feb Reliable communication and technology solutions for the education sector
Running a school or a college comes with a unique set of challenges. Staff needs to stay connected, teaching and learning relies on uninterrupted, secure connectivity and parents and carers expect good communication about the welfare and progress of their children.
Many education settings struggle with missed calls, unreliable broadband, outdated phone systems and the pressure to keep their site secure. At One Connectivity, we’ve seen firsthand how the right technology that’s tailored to your education site can make a real difference.
In this blog we share how we support the education sector, schools, colleges and universities overcome their biggest communication and IT challenges.
Why education settings need reliable communication systems
If you’re a school, college or university, you need a telecoms provider that understands the demands and challenges of education settings.
Your site relies on keeping teaching and learning moving. Staying connected with parents, families and external agencies so communication, whether internally or externally, should be seamless and cause no issues in an already demanding environment.
No matter your phone system, we help you achieve the right setup. After, we continue supporting you behind the scenes, so your team and wider community get the best experience possible.
Technology for schools, colleges and universities
As a busy education provider, you need reliable technology that makes your daily operations smooth and stress-free. From secure connectivity and cloud telephony to mobiles and unified communications, our specialist team has supported many education settings to upgrade their phone systems and connectivity. We provide you:
- Dependable connectivity that doesn’t slow teaching and learning down
- Phone systems that match the demands of both your teaching and non-teaching teams
- Scalable solutions to suit single or multi-site education settings
- Real-time collaboration tools that keep busy teaching teams connected
Let’s take a look at the range of solutions we support schools, colleges and universities with …
Cloud phone systems
Through award-winning iPECS technology, you can get reliable and intelligently routed calls with our cloud phone systems. Our fully hosted cloud phone systems offer flexibility, reduce the costs associated with buying and maintaining hardware and keep your education facility communicating and connected, meeting the demands of daily operations.
Internet
Keep your staff and students online with fast, reliable and secure broadband. Our super-fast full-fibre or dedicated connections means both work and learning can stay uninterrupted, keeping staff productive and students engaged and protected online.
Mobiles
Schools, colleges and universities range in size and layout, as well as how different members of the staff work. Often, management or support staff will be in multiple places throughout the day, making being contactable more challenging. This is where business mobiles come in.
If you need staff to connect and be contactable whether they’re in the office, classroom, corridors or the playground, our business mobiles give that flexibility. Take calls on the go and maintain your school’s number across every device. You can also set limits on data usage and access, dependant on your settings policies.
CCTV
With safety a top priority for student welfare, a modern CCTV system is essential. At One Connectivity, we provide 24/7 CCTV security systems for education establishments of every shape, size and setup.
Energy
Not only can we look after all essential communication and connectivity for education settings, we’re also able to help you find the best energy deals. We’re partnered with Fidelity Energy, which means we can help you find the best energy prices and offer a full, thorough and impartial price comparison to ensure you’re getting the greatest value from your energy contracts.
Communications that build trust
How you communicate with parents and families’ matters, which is why we create tailored features so your organisation can meet these needs and strengthen relationships.
Here’s how we help you enhance your communications:
On-hold marketing
On-hold marketing lets you provide helpful information and updates to parents, families and students contacting your school, college or university.
Intelligent call routing and handling
At peak busy reception times and throughout the day, it can be difficult to make sure every call reaches the right person, every time. Eliminate frustration and the delay by having the right call routing setup in place.
Call analytics and reporting
Knowing and understanding what you’re doing well and where you can improve through call analytics and reporting allows you to make more informed decisions.
Unified Communications
Provide flexibility for your team to chat, meet and share securely and efficiently, wherever they work from.
Support tailored to the education sector
As you can see, we deliver a range of solutions and although the right technology is key, it is only part of the equation. Real value rests in the support that comes with it. Having reliable support is crucial in the education sector. If your tech goes down, teaching and learning can quickly become chaotic.
Our IT experts ensure schools, colleges and universities have the tools in place to keep their IT working effectively, including M365 support, back-up and recovery as well as specialist remote IT support.
As our customer, you will have a dedicated account manager – a single line of contact that you can always speak to, someone who knows your setup inside out.
Why education settings work with One Connectivity
At One Connectivity, our team are here to help your education setting create a setup that meets your demands, ensuring you benefit from technology that adds real value and keeps teaching and learning uninterrupted.
Whether you need to upgrade your internet connection or move over to a full cloud phone system, we’ll create a setup that works for you.
Discover how we’ve supported one of our partners since 2018 with their communications and read our Penistone Grammar School case study.
To find out how we can support you, get in touch with our team today.