Following the recent events in Israel and Gaza and Afghanistan, our mobile partners O2, Vodafone and EE have released the following updates to customers impacted by these events. Please note that mobile connectivity could be affected by damage to local networks in these locations. O2 From 7th...
Pharmacies in England are about to get busier. As the Government seeks to restore access to primary care, pharmacies will be taking some of the burden off GPs’ surgeries. This will have all sorts of effects – including a big increase to the number of calls...
Cybersecurity is an issue on everyone’s minds right now. It feels like every day we hear about another global company being breached. It’s understandable to be anxious, especially considering the impact that stolen data can have on not just a business’s bottom-line, but their reputation...
Remote working isn’t going away any time soon. Businesses have had to adapt, and quickly, in order to get their remote policies set up. The speed with which a lot of these policies were put in place during the pandemic has meant that many of...
Here’s a sentence you won’t have seen for a while: there’s some good news about energy prices! You’ve probably seen something about the Energy Bill Relief Scheme for businesses. We just wanted to give a quick explainer of what it means for our energy customers. There’s been...
As a business we have a lot of different responsibilities to a lot of different people. Naturally we have a duty to our customers, our colleagues, our partners and suppliers, but I think it goes a lot further than that. A great business, one with...
“What’s the most important quality in a salesperson?” I’ve worked in sales for decades now, and I’ve seen that question pop up a thousand times. My answer is always the same, and it tends to surprise people. But recently, I answered that question in the usual way,...
Connection is what we’re all about here at OC. We connect businesses with their customers and teams to each other. We naturally use some great products and services to do this, but what really matters are the people behind them. You can have the flashiest...
At One Connectivity our aim has always been to help businesses communicate better with their teams and customers. Recently though, the rise of remote work has led to staff at all levels of business feeling isolated. As Managing Director here at One Connectivity, I know...
Let’s be honest: the traditional call centre doesn’t have a great reputation. They’re still associated with long waiting times, dissatisfied customers, and factory-like conditions where tired staff churn through call after call. This practice still happens, but we’re pleased to say it’s more of an...