We often think 'In hindsight' or 'I'll take the risk and will deal with it if it happens' - but often life gets in the way and then when we really need the backup, we panic - because we never put that contingency plan in...
Someone gives you their phone number - you save it into your mobile phone contacts, and when that person calls, you can answer appropriately or even choose to call them back later! Why not do the same with your customers? Who would use this? If you use a CRM,...
Welcome to the first of our new weekly blog feature. It’s been a little ad hoc to this point so we thought that we would tell you about some of the insights and information that we are going to share with you over the next few...