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About Us
Contact UsOne Connectivity was founded in Autumn 2013. Between us we had years of experience in business telecoms and IT, but we wanted to do our own thing. We’d realised that while bigger companies tended to have purpose-built IT and communications infrastructure, small and medium companies often didn’t. We wanted to change that.
Our Vision
Our vision is simple. We use our experience and expertise to bring corporate standards of digital infrastructure to businesses of all sizes. That means a holistic approach that takes account of your whole business, your budget and your plans. It means we keep helping after the point of sale. It means consultation and a genuine dedication to helping customers communicate and connect better.
Our approach
What’s most important to us is service – and we mean real, ongoing, ethical service. Some companies just want to upsell you to the most expensive products. Not us. We just want you to have the tools you need to work better and grow. That’s what we’ve done. Thanks to our loyal customers, our team has now grown to thirty people. And we all support each other in our mission to support you. That’s the One Connectivity way.
We are award winning
Our dedication to providing high-quality services and support is something we take very seriously. The relationships we build with clients is what matters, and that’s why it means so much to us when this gets recognised. In 2023 we were proudly named Partner of the Year, and Support Team of the Year at the 2023 EnableX Awards. Other awards our team have received in recent years include:
2023 Channel Champions Finalists for Reseller Marketing Team of the Year
2022 Fidelity Resign Champion of the North
2021 Ericsson-LG Best Partner of the Year, UK
2019 Pragma Group Fastest Growing Reseller of the Year
What we do
Quite simply, we bring corporate standards of digital transformation and communications infrastructure to organisations of all sizes. Our products and services include:
- Business phone systems on cloud, on-premise and hybrid platforms
- Unified communications platforms
- Business mobile contracts and handsets
- Mobile device management and phone insurance
- Fibre broadband, SIP trunks, lines and calls
- Leased Lines
- Ericsson LG phone systems
- Hosted telephony
- Leasing
- Microsoft Office 365
- Enterprise WiFi
- Business Energy
- IT
How we work
Our approach is consultative. Your journey starts with a Business Consultant, who will get to know what you do and what challenges you face. It’s not about upselling – it’s about listening. We understand that every organisation is different. We’ll get a sense of what you need, and then we’ll make recommendations.
It might be something small like collaboration tools. It might be cloud migration, faster broadband, analytics software or unified communications. It might be a new phone system. Since we offer such a wide range of products and services, we’re able to adapt to you. And we’re so confident in our services that we’re willing to offer a complimentary review.
Our service doesn’t end at the point of sale either. You’ll get your own Account Manager, who’s one call away for advice and troubleshooting. This means you get full transparency and the personal touch from start to finish, from a company that cares as much as you do.
