If you run a business in the professional services arena, you’ll know just how important reputation is. From finances to legal matters, even homes and their businesses, clients trust you, but that trust can be lost in an instant. Whether it’s a missed call, a...
It's time to take back time with customised AI tools From how you answer calls to how your sales team tackles their day to day, AI-powered tools are transforming phone systems and business communication, and it’s moving at a rapid rate. You might think AI means automation...
How technology is transforming care homes The impact of technology on the care home sector is highlighting its core function. IT, cloud-based phone systems… these services are changing the way care homes operate. If you’re a care home trying to efficiently handle everything from administrative tasks...
Following the recent events in Israel and Gaza and Afghanistan, our mobile partners O2, Vodafone and EE have released the following updates to customers impacted by these events. Please note that mobile connectivity could be affected by damage to local networks in these locations. O2 From 7th...
Pharmacies in England are about to get busier. As the Government seeks to restore access to primary care, pharmacies will be taking some of the burden off GPs’ surgeries. This will have all sorts of effects – including a big increase to the number of calls...
Cybersecurity is an issue on everyone’s minds right now. It feels like every day we hear about another global company being breached. It’s understandable to be anxious, especially considering the impact that stolen data can have on not just a business’s bottom-line, but their reputation...
Remote working isn’t going away any time soon. Businesses have had to adapt, and quickly, in order to get their remote policies set up. The speed with which a lot of these policies were put in place during the pandemic has meant that many of...
Here’s a sentence you won’t have seen for a while: there’s some good news about energy prices! You’ve probably seen something about the Energy Bill Relief Scheme for businesses. We just wanted to give a quick explainer of what it means for our energy customers. There’s been...
As a business we have a lot of different responsibilities to a lot of different people. Naturally we have a duty to our customers, our colleagues, our partners and suppliers, but I think it goes a lot further than that. A great business, one with...
“What’s the most important quality in a salesperson?” I’ve worked in sales for decades now, and I’ve seen that question pop up a thousand times. My answer is always the same, and it tends to surprise people. But recently, I answered that question in the usual way,...