Latest Posts

The Death of ISDN & The Alternatives

May 2, 2017 11:55 am View Post

Two Years ago, BT announced that it will phase out ISDN by 2025 – but what does this mean for your business?

During this phase out BT have also advised that their investment in this technology will reduce and eventually become obsolete, which will mean that it will become less stable over time.

Eight years seems like a long way off – so why even worry about it today?

Good question! 8 years is a long time, but considering there are millions of customers that will need to first understand and then migrate to an alternative solution, couple this with the diminishing investment hence less reliability, maybe now is the perfect time to update.

 

What Are The Alternatives For My Business?

It’s OK making an announcement that ISDN won’t be available to your business but we still need to make and receive calls, have on-hold music, use an IVR platform or even have the calls that take place recorded for compliance reasons. Don’t panic! There are alternatives available and they can actually be more resilient, cheaper and feature rich.

Below we detail what the new options are –

 

Fully Hosted VoIP System

The world has seen a massive switch to the Cloud, particularly over the last 3 to 4 years as consumers and businesses alike move with the times, and this has been no different for telephony. An increasing number of businesses are putting their phone systems into the Cloud, using data rather than a piece of copper to make calls over and having their phone system hosted by a third party like One Connectivity.

This is an amazing solution for a lot of businesses. Our rule of thumb would be that you must have fibre broadband or an assured product available and have no more than 30 to 40 seats. However, it is just a rule of thumb and it would need to be assessed on an individual company basis – a service which we can help you with.

SIP and The Hybrid Phone System

This is one for the small or larger business that has a current phone system on-site and enjoy the comfort of having a physical box that can be maintained normally by the company, like One Connectivity, who have supplied based on an in-depth analysis of your needs, arranged for full installation and will maintain the system for its life.

SIP trunking is a powerful, scalable and highly flexible solution that helps businesses to streamline their communication costs and resources. Its key feature is the removal of the physical aspect of the phone lines – reducing the restrictions around call capacity and location.

By using virtual phone lines rather than physical wires it is a cheaper and more scalable solution than traditional ISDN. From free call-forwarding to remote workers – either to their smart phone or PC, to the more simple features such as hunt groups and group mail boxes – it can do it all. So much so that every month more features are being developed to meet growing customer demand, and being an internet based product the opportunity for development is endless and cost effective.

 

Our Partnership with Ericsson LG & Pragma Distributon

I am sure that that is enough information for a Tuesday afternoon! So look out later this week for an introduction in to our partnership with Ericsson LG through Pragma Distribution and why we chose the Ericsson system over the others in the marketplace.

 

For more information on how we can tailor any of the above to your business please call 0115 896 8860 or e-mail hello@oneconnectivity.co.uk

 

Welcome – Latest Blog News

April 25, 2017 12:09 pm View Post

Welcome to the first of our new weekly blog feature.

It’s been a little ad hoc to this point so we thought that we would tell you about some of the insights and information that we are going to share with you over the next few weeks and months.

one connectivity uk ltd

The One Connectivity Story & Our Future

We are very proud of what we have built here at One Connectivity and feel it’s time that we should share some of our successful moments from the last three years, but also look at the challenges we have faced along the way. We also believe that as our business continues to grow, we should share with you how we are doing it – along with the right and wrong paths that we will inevitably take. During this feature, our team will be open about our proud moments, mistakes and what we have learnt. We hope this will help other SME businesses and partners who are either at the start of their journey or have reached a point where you may be ready to look at doing things differently in this rapidly developing world of business.

 

Industry News

Having worked in different market sectors we can honestly say that in our opinion there is no faster paced industry than Telecommunications and Technology. Innovative technology is constantly being developed to help businesses around how they automate process and streamline operations, which needs to be communicated to all and not just larger corporations. We can’t promise that all technological advances will be relevant to your business but we can ensure that you are kept up to date of current news in our industry that could help you. We will also where possible show real examples of how these advances have helped real customers.

Staff News at One Connectivity

The life blood of our business and any business, are the team that work within it – so why not share some of their stories both in and out of the office! We have a diverse group of people that work at One Connectivity who take part in a diverse set of hobbies. This feature is to provide a bit of light hearted fun, and may include the charity work the team are involved in, their travel experiences, things to do with the family, or something just for a good giggle!

We will also introduce a bio on all new and existing staff to give you a flavour of who you talk to at One Connectivity.

 

Competition

And finally, for the last feature of every month we will run a competition that will have multi choice questions about the previous posts that month for the chance to win some great prizes!!

Like any fledgling information forum, some will be relevant and some not so, but we are sure that there will be something for everyone, every month.

 

So hang tight, and look out for our first official post next Tuesday following the Bank Holiday which will cover –

Ericsson LG through Pragma Distribution, the Hybrid Phone System and Death of ISDN.

 

We look forward to having you back soon but in the meantime, keep a look out for more news and of what’s happening behind the scenes at One Connectivity on Facebook, Linked In, Twitter and Instagram!

Awarded by the Armed Forces Covenant

March 20, 2017 10:49 am View Post

One Connectivity are proud to have been awarded by the Armed Forces Covenant for our involvement, in particular by a valued member of our team, Martin, who has been on duty, serving and protecting the nation for the past six months. We will soon be welcoming Martin back to the team, and look forward to his return.

 

 

WHAT IS THE ARMED FORCES COVENANT?

The Armed Forces Covenant is a promise by the nation ensuring that those who serve or who have served in the armed forces, and their families, are treated fairly.

To those who proudly protect our nation, who do so with honour, courage, and commitment, the Armed Forces Covenant is the nation’s commitment.

It is a pledge that together we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

 

WHAT IS BEING DONE?

The covenant focusses on helping members of the armed forces community have the same access to government and commercial services and products as any other citizen.

This support is provided in a number of areas including:

  • Education and family well-being
  • Having a home
  • Starting a new career
  • Access to healthcare
  • Financial assistance
  • Discounted services

 

WHO IS INVOLVED?

The covenant supports serving personnel, service leavers, veterans, and their families. And is fulfilled by the different groups that have committed to making a difference.

These include:

  • Central government
  • Single services (Royal Navy, British Army, Royal Air Force)
  • Businesses of all sizes
  • Local government
  • Charities
  • Communities
  • Cadet forces and their adult volunteers

 

You can find out more by visiting the Armed Forces Covenant website

How Does A VoIP System Benefit My Business?

March 17, 2017 11:51 am View Post

This is one question our telecom experts are asked on a very regular basis.

So how does VoIP (also known as Hosted PBX and Hosted IP) exactly benefit you, your business, and going forwards, how can it change the way your team work?

 

VoIP, which is short for Voice over Internet Protocol, allows you to make calls over broadband internet instead of the traditional phone line. VoIP converts sound into digital voice communication, and is then transferred through internet broadband.

It is a secure and reliable platform – delivering a quality service that is completely flexible and is extremely cost effective. Although VoIP can benefit all businesses financially, but in particular to those who have multiple sites or for those who regularly make international calls.

 

BENEFITS

HIGH CALL QUALITY – Thanks to our state of the art platform – there is no reduction to quality

CALL COSTS – You will immediately see a reduction in your call costs (particularly with our minute bundles)

FEATURE RICH – Our VoIP offering is feature rich with many traditional features such as auto-attendants/ IVR, call-forwarding, hunt groups and voicemail.

GEOGRAPHIC REACH – In business it is often desirable to have presence in other parts of the country. With our VoIP platform, you can choose a number from a wide range of both geographical and non-geographical ranges from across the world.

FLEXIBILITY – As long as you have a connection to the internet, you are a part of your new VoIP system, in the office, at home, or even on holiday, you can still make or receive calls. And all calls within the system are free (perfect for multi-site or international businesses)

MAINTENANCE – We take care of looking after your system, ensuring it is always operating at 100%. The result is less cost to you in maintenance and support contacts and no more complex replacing PBX’s.

SCALABILITY – As your business grows, so can the system. No expensive ISDN upgrades or phone system update, all that is needed is the addition of an extension and an extra handset.

 

PREMIUM FEATURES

We will always recommend that businesses, no matter how big or small should consider migrating to a new VoIP system before the traditional phone line breaks! Keeping up to date with the latest telecommunication system help to ensure you are ahead of your competition, and at the same time, allowing communication with your callers to be at best quality your business deserves.

One Connectivity are proud to work with award winning partners Plan.com for our VoIP systems.

 

To find out more or if you would like a member of team to visit and talk through the benefit and costs, feel free to get in touch –
Tel – 0115 896 8860
Email – hello@oneconnectivity.co.uk

 

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