What does customer service mean to you? Whether it’s a friendly shop assistant, or a helpful delivery driver, there’s lots of ways that a positive customer service experience can benefit us in our day to day lives. When online communication services get involved, customer service...
No two businesses are exactly alike. No matter the industry you work in, there are different requirements that each team will need. Whether this is in the form of the office you use, the people you hire or the technology you work with. At One...
We all like it when technology just works. It’s a fantastic feeling to have your team equipped with a new device or piece of software, and for everyone to get along with it. Not only does it save your tech team a lot of stress,...
As a population we are becoming increasingly more connected. New devices are arriving all the time with a variety of practical business applications and the vast majority of these are internet-enabled. Especially with the rise of remote working and video calls, our internet networks are...
There are a lot of unscrupulous firms out there who give our industry a bad name. We won’t name any names, but there’s a good chance you’ve come across some of them. Automatic contract extension or renewal is just one of the tools these companies use...
We’re hiring! Customer Relationship Executive wanted! Are you an experienced telecoms professional? If so, a leading UK independent communications provider is looking for you. The Role – Telecom Business Development Manager. Salary - £30k + Company Car + Uncapped Commission (Realistic OTE in excess of £60k) Location – Castle...
We’re hiring! Customer Relationship Executive wanted! Are you an experienced telecoms professional? If so, a leading UK independent communications provider is looking for you. The Role – Customer Relationship Executive. Salary - £20k to £25k + uncapped commission (realistic OTE in excess of £35k). Location – Castle Donington DE74. Hours...
We’re hiring! Customer Relationship Executive wanted! Are you an experienced telecoms professional? If so, a leading UK independent communications provider is looking for you. The Role – Customer Relationship Manager. Salary - £30k + Company Car + Uncapped Commission (Realistic OTE in excess of £60k) Location – Castle Donington...
Tough environments require equally tough communications solutions. That doesn’t mean there’s no room for innovation, though. Our cloud phone systems are ideal for businesses with particularly demanding working environments. Firstly, they eliminate the need for a complex and bulky server to be hosted somewhere on your...
Unified communications took the world by storm in 2020. Because most businesses had to adopt a remote working policy there was a huge emphasis put on collaborative technology. Whether you spent most of last year on a video call or not, this communication platform had...