More than any other industry, hospitality has had a tumultuous few years. From COVID to the cost of living, there’s been a vast number of challenges to face. Among the lessons learned, these difficulties have shown that preparation is key. If you and your team can...
Businesses around the world have become very familiar with remote working since the pandemic. Plenty of people have found working with more flexibility much more enjoyable! Naturally then, since the pandemic the number of people requesting to work remotely has risen dramatically. Many countries are...
Remote working isn’t going away any time soon. Businesses have had to adapt, and quickly, in order to get their remote policies set up. The speed with which a lot of these policies were put in place during the pandemic has meant that many of...
UK businesses have had to react to a lot in recent years. From the pandemic, to shipping delays to new economic challenges, it’s been an unpredictable few years. We’re sure we don’t need to explain that some businesses have reacted to these challenges better than...
Here’s a sentence you won’t have seen for a while: there’s some good news about energy prices! You’ve probably seen something about the Energy Bill Relief Scheme for businesses. We just wanted to give a quick explainer of what it means for our energy customers. There’s been...
Ginho Group are an international automotive company founded in 2003. They specialise in precision casting and selling parts to the automotive industry. Since their conception, the company has expanded beyond their original base in China. They now have offices in Germany, the US and a...
Every business needs to be efficient – especially now. This is true of every area of the organisation, including on the phones. When you get a high volume of inbound calls, it’s easy for things to start going wrong. You might be resolving calls too slowly....
“Work Monday to Friday, 9 to 5. Commute to the office – no exceptions.” Is this your workplace? It doesn’t have to be. Why remote working is a win-win for your business and your people Flexible work is still a hot topic after Covid. Lockdown showed millions of...
UK internet connectivity has changed dramatically in the past few years. We’re not going to bombard you with all the buzzwords here, but more of our devices are connected to the ‘internet of things’ than ever before. As businesses we rely on strong broadband for...
Five years ago, remote working was a rarity. The technology to support it existed, but a lot of organisations still doubted the productivity of remote workers. The commute and the office were the norm. But then, Covid happened. As the UK went into lockdown, working habits...