There’s a new broadband in town, and it’s heading to Sheffield. Copper is retiring and traditional PSTN and ISDN lines will no longer be in use by 2027. Copper infrastructure has serviced the UK with broadband since the 90’s (who remembers dial up?!). But though all...
For any growing business, it’s important to stay up to date with technology. Business communication technology has come a long way, and the first step to ensure maximum productivity is to install the right business phone system. The best phone systems don’t just handle your calls,...
We’re living in an exciting time for communication technology within the healthcare sector. Many practices face extraordinary challenges these days, and we believe that anything our communication systems can do to make staff and patients' lives easier is an absolute win. As an experienced engineer at...
UK businesses have had to react to a lot in recent years. From the pandemic, to shipping delays to new economic challenges, it’s been an unpredictable few years. We’re sure we don’t need to explain that some businesses have reacted to these challenges better than...
To some people, phone systems are a thing for big organisations only. They’re seen as a luxury, or something you only need if you receive thousands of calls every day. This opinion is out of date, and we’ve written this blog to prove it! In fact,...
Let’s be honest: the traditional call centre doesn’t have a great reputation. They’re still associated with long waiting times, dissatisfied customers, and factory-like conditions where tired staff churn through call after call. This practice still happens, but we’re pleased to say it’s more of an...
Keeping phone systems up to date has to be a priority for hotels. Investing in a reliable system can generate value, make work easier for your staff and improve customer service. To even receive a 3-star rating, a hotel needs to provide a handset in...
Business is changing. More of what we do is online, and more of us are looking to work from home than ever before. Of course, COVID-19 forced a lot of businesses to allow remote working. However it only accelerated an existing trend, and even businesses...
We all like to save money. We know that adopting new business technology often doesn’t feel like the best way to cut down on expenses, but there’s a huge variety of services that can help you and your team to save in the short and...
Technology is more than just hardware and software. The tools we use to work also need to work alongside each other to create a worthwhile experience. From our communications software to the devices we use to stay productive, if everything can work together then customer...