Industry regulations are a fact of life for modern businesses. No matter the industry, in our increasingly data orientated society, you need to provide guarantees that everything is safe and secure. Naturally, this involves organising your physical files and the way you interact with customers....
At One Connectivity, we always aim to champion small businesses. We’ve worked with many teams over the years, improving their communications and connectivity. In this time, we’ve seen how larger enterprises can effectively buy their way to the top. A lot of technology is locked...
What does customer service mean to you? Whether it’s a friendly shop assistant, or a helpful delivery driver, there’s lots of ways that a positive customer service experience can benefit us in our day to day lives. When online communication services get involved, customer service...
No two businesses are exactly alike. No matter the industry you work in, there are different requirements that each team will need. Whether this is in the form of the office you use, the people you hire or the technology you work with. At One...
There are a lot of unscrupulous firms out there who give our industry a bad name. We won’t name any names, but there’s a good chance you’ve come across some of them. Automatic contract extension or renewal is just one of the tools these companies use...
Tough environments require equally tough communications solutions. That doesn’t mean there’s no room for innovation, though. Our cloud phone systems are ideal for businesses with particularly demanding working environments. Firstly, they eliminate the need for a complex and bulky server to be hosted somewhere on your...
Unified communications took the world by storm in 2020. Because most businesses had to adopt a remote working policy there was a huge emphasis put on collaborative technology. Whether you spent most of last year on a video call or not, this communication platform had...
Currently 85% of small businesses around the UK use smartphones to improve productivity for business related tasks on a daily basis. Often these phones are personal devices but others will be company-provided business mobiles. Smartphones can be used for anything from checking your email, to...
Your business’ phone system might not be something that often crosses your mind. Especially if you work in an industry that isn’t so technology focussed. The fact is, your phone system actually does a lot more for your business then you might realise. It’s an...
With lockdowns having been part of daily life for many months now, the way that businesses communicate has changed dramatically. Video conferencing has become a core part of the services we use every day. A video call is as important to businesses as a traditional...